Message on WhatsApp +60 11-6824 6241
All brands

Software and diagnostics

Not every problem is a broken part. Some phones just need someone to work out what is actually wrong before money gets spent on the wrong thing.

Diagnosis usually quick All brands
Board-level soldering repair on a laptop at FIXIT Mobile Care, Kuala Lumpur

What this covers

  • Boot loops and stuck Apple logo
  • Failed or stuck iOS or Android update
  • Overheating and battery drain after update
  • Apps crashing constantly
  • No signal or no network
  • Full diagnostic on an unclear fault

Diagnosis before parts

Overheating, sudden drain and random restarts can be software, battery, or board, and they present identically. We test first and tell you what we found — if nothing needs replacing, that is a good result and we will say so.

Questions people ask about this repair

My phone got worse right after an update. Is that a coincidence?

Often not — a new OS version puts more load on an ageing battery and can expose a cell that was already marginal. Worth ten minutes of diagnosis before anything gets replaced.

Ready to sort out your software and diagnostics?

Send your phone model on WhatsApp and we'll confirm stock before you make the trip.

Call WhatsApp